Warranty
We stay with the equipment
If a machine needs attention under its warranty, contact us. We coordinate the next step with you, from the first description through to the return of the equipment.
Service & Warranty
Support that stays after delivery.
Warranty help and a loaner machine are part of how we look after the equipment we supply. Ask us, and we confirm what we can arrange for your machine.
Loaner machine
Keep the room working
If your machine has to come in for service, ask for a loaner. When one is available, your clinic or studio can keep seeing people while yours is being looked after.
01
Tell us the machine
Send the model and what is happening. A photo of the serial label helps us match the file.
02
We confirm the next step
We tell you how the service will run, and whether a loaner is free to send.
03
Your practice stays open
When a loaner is available, we arrange it so treatment does not have to stop while yours is away.